Fyi777 Privacy Policy – Personal Data Protection for Malaysian Players

Fyi777 collects your personal data in three main ways: information you provide directly during registration and use of the platform, information collected automatically while you use our services, and information from trusted third parties such as identity verification providers for KYC purposes.

Information you provide directly to fyi777:

• Full name as it appears on your official identification document
• Malaysian identity card number (MyKad) or passport
• Date of birth (for age verification)
• Active email address
• Malaysian mobile phone number
• Current residential address
• Payment method details used (account holder name, abbreviated e-wallet account number)
• KYC supporting documents where required

Information collected automatically when you use fyi777:

• IP address and general location information (state within Malaysia)
• Device type, operating system, and browser version
• Login session information including time and date
• Gaming activity records (games played, bets placed, wins and losses)
• Deposit and withdrawal transaction records
• Platform feature usage data (pages visited, buttons clicked, time spent)
• Cookie data and device identifiers for security and session verification purposes

Every piece of data collected by fyi777 has a specific and legitimate purpose. Below is a full breakdown of the data types and how each is used:

Fyi777 adheres to the principle of purpose limitation — data collected for one purpose will not be used for an unrelated purpose without first obtaining your fresh consent, unless required by Malaysian law.

Fyi777 continually invests in security infrastructure to ensure that all Malaysian members' personal data is protected at the highest level at all times. The technical security measures we employ include:

• Encryption in Transit: All communications between your browser or app and fyi777 servers are protected by TLS 1.3 with independently verified 256-bit SSL certificates
• Data-at-Rest Encryption: Sensitive data stored in fyi777 databases is encrypted using AES-256 – the same standard used by government security agencies
• 24-Hour Monitoring: An active intrusion detection system monitors all fyi777 server traffic around the clock to identify and block any suspicious activity
• Strict Access Controls: Only fyi777 staff with a legitimate job requirement may access players' personal data – and all such access is logged and audited
• Penetration Testing: fyi777 conducts regular security testing by independent external experts to identify and patch any system vulnerabilities before they can be exploited
• Two-Factor Authentication: All internal fyi777 staff accounts with access to player data are protected by mandatory two-factor authentication

Fyi777 understands that data sharing is one of the top concerns for Malaysian players. Our policy is straightforward: we do not share your personal data with third parties for their own commercial purposes. That said, there are limited situations where sharing data is necessary to deliver our services to you or to comply with legal requirements.

Third parties that may receive limited data from fyi777:

• Licensed Payment Processors: Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow and FPX providers receive the transaction information required to process your deposits and withdrawals. These providers are subject to Bank Negara Malaysia regulations and maintain their own strict privacy policies.
• Identity Verification (KYC) Providers: When identity verification is required, we use PDPA-compliant licensed KYC providers to verify your documents. They do not retain your data beyond what is necessary for verification purposes.
• Game Providers: Third-party Live Casino and slots providers receive anonymised session IDs to operate games. They do not receive your full name, identity card number or financial information.
• Legal Authorities: fyi777 will disclose personal data to Malaysian authorities when required by a valid court order, a legitimate criminal investigation or anti-money laundering (AML) compliance obligations.

All third-party service providers working with fyi777 are required to sign data processing agreements ensuring they handle your information to the same or higher standard that we hold ourselves to.

Fyi777 uses cookies and similar technologies to deliver a better, more personalised experience on our platform. There are four categories of cookies we use:

• Essential Cookies (Required): These cookies are required for the fyi777 platform to function properly. They store your login session status, language preferences and security settings. Without them, you will not be able to log in or play. Essential cookies cannot be disabled.
• Performance Cookies: Collecting information on how you use fyi777 – which pages you visit most, where you spend the most time, and where you exit. This data is aggregated and anonymised, and is used to improve the platform.
• Functional Cookies: Remembering preferences you have set, such as your favourite casino table, usual betting denomination, or live match display preferences. These cookies improve the usability of fyi777 but are not required for core functionality.
• Internal Analytics Cookies: Used by the fyi777 technical team to monitor errors, page load times and overall system performance. This information helps us keep the platform running smoothly for all Malaysian players.

You can manage or delete fyi777 cookies at any time through your web browser settings. Please note that disabling essential cookies will affect your ability to use the platform — you may be unable to log in or maintain a stable session if session cookies are turned off.

Fyi777 does not retain your personal data longer than necessary for its intended purposes. Retention periods vary depending on the type of data and applicable legal requirements:

Once the retention period expires, fyi777 will securely delete or anonymise the relevant data using methods that comply with industry security standards. Anonymised data (where all personal identifiers have been fully removed) may be retained longer for statistical and platform improvement purposes.

As an fyi777 player protected under Malaysia's PDPA, you have strong rights over your personal data. We respect and facilitate the exercise of these rights without unnecessary red tape:

• Right to Access: You may request a copy of all personal data fyi777 holds about you. We will provide a full report within 30 days of receiving your request.
• Right to Rectification: If the personal data fyi777 holds about you is inaccurate or out of date, you may request a correction and we will update it promptly.
• Right to Erasure: You may request deletion of your personal data when it is no longer needed, provided this does not conflict with our legal obligations to retain certain records (such as financial records for tax purposes).
• Right to Data Portability: You may request a copy of your personal data in a machine-readable format (JSON or CSV) for transfer to another platform if you wish.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes and we will cease such processing immediately.
• Right to Restrict Processing: In certain situations, you may request that fyi777 restrict or limit the processing of your data while an issue is being resolved.

To exercise any of the above rights, submit a written request to support@fyi777.best with the subject "Personal Data Rights Request" and specify the particular right you wish to exercise. fyi777 will acknowledge receipt within 3 working days and process the request within 30 days.

Financial information is among the most sensitive data entrusted to fyi777. When you make a deposit using Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX via Maybank2u and CIMB Clicks, we apply additional protective measures that go beyond standard requirements.

Our approach to financial data privacy:

• Fyi777 does not store your full bank account number, credit/debit card number, or e-wallet account password. All payment processing is handled entirely by licensed payment gateways regulated by Bank Negara Malaysia.
• Only the last four digits of an account number or e-wallet are stored in fyi777 systems for the purpose of identifying the payment method during withdrawals.
• All transaction records are stored in systems separate from player profile data, with additional security layers and more restricted access.
• Financial transaction records are encrypted using separate encryption keys from those used for general profile data.
• Transaction reports displayed to players within their fyi777 account use data masking — full details are only accessible to the account holder through verified channels.

When you use DuitNow or FPX, the verification process takes place entirely on your bank's or e-wallet's own platform – fyi777 never sees your internet banking password or PIN. We only receive a success or failure confirmation from the payment provider once the transaction is complete.

Fyi777 is a gambling platform designed exclusively for adults aged 18 and above. We take the issue of child protection very seriously and have a clear policy regarding the privacy of children's data.

Our minor protection policy:

• Fyi777 does not knowingly collect, store or process the personal data of any individual under the age of 18.
• All fyi777 account registrations require age verification via Malaysian identity card number – our system will automatically reject applications from underage individuals.
• Should fyi777 find that personal data has been collected from an underage individual due to false information provided during registration, we will delete that data immediately and close the account in question.
• Parents or guardians who suspect their child has a fyi777 account or has registered using false information are required to contact us immediately at support@fyi777.best for prompt action.

Fyi777 also uses regulated third-party age verification tools to add an extra layer of protection, ensuring our platform remains a safe environment for adults only.

Fyi777 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, the technologies we use, Malaysian legal requirements or other legitimate reasons. We are committed to informing you of any significant changes through:

• Email notice to the registered address of all active fyi777 members before changes take effect
• Notifications displayed on the fyi777 login screen during the notice period
• Update of the "Last Updated" date at the top of this document along with a summary of the changes made

For minor changes that do not materially affect your fundamental rights (such as language clarifications or additional information), a 7-day notice prior to taking effect is sufficient. For more significant changes that affect how your data is processed or your rights as a fyi777 player, we will provide at least 30 days' notice before those changes come into effect.

Your continued use of the fyi777 platform after any amended Privacy Policy takes effect will be considered your acceptance of the updated privacy terms. If you disagree with the changes, you have the right to request account closure and deletion of your personal data before the amendment takes effect.

When you join an online gambling platform like fyi777, you are entrusting us not only with your money but also with highly sensitive personal information. Unlike a typical e-commerce platform where you might only share a name and delivery address, a gambling platform has access to a far more complete picture of your financial life and personal habits. That is why data privacy at fyi777 is not a secondary concern – it is central to the trust you place in us.

Malaysia's Personal Data Protection Act (PDPA) 2010 governs how organisations handle the personal data of Malaysians. fyi777 complies fully with this Act — not merely because it is a legal requirement, but because we believe it is simply the right thing to do for our players.

One aspect of privacy that players often overlook is data security when using local e-wallets. When you deposit to fyi777 via Touch 'n Go eWallet, GrabPay, Boost, or ShopeePay, your transaction passes through several points in the payment chain. fyi777 ensures that at every point along this chain, your data is protected with end-to-end encryption and only those who need access have visibility into the information required to process that transaction.

On the gaming activity side, fyi777 retains records of all bets and gameplay not to target you with marketing content, but for legitimate purposes: detecting patterns that may indicate problem gambling as part of our responsible gaming programme, maintaining records required in the event of disputes relating to match or game outcomes, and meeting the anti-money laundering compliance obligations set out under Malaysian law.

We know that fyi777 players following the Malaysia Super League, EPL, badminton, or MPL Malaysia esports are not always thinking about data privacy while they are caught up watching matches and placing in-play bets. But behind all that excitement, fyi777's security and privacy team works around the clock to keep your information safe and out of reach from anyone who should not have access to it.

Trust is the foundation of the relationship between fyi777 and our 850,000+ registered members across Malaysia. This Privacy Policy is more than a legal document – it is our promise to you that for as long as you are an fyi777 member, we will handle your data with full responsibility, transparency and respect.